TESTIMONIALS

I own a 20 year old weight stack home fitness machine. With the covid pandemic, I spent more time on it since my gym was closed. A couple of pulley cables and a foam pad needed replacement. The manufacturer (Parabody) has been out of business more than 15 years. FitnessRepairParts came up in a search for the items and had them in stock. In fact, I found no other site with exact replacement parts, and I did not want to fiddle with raw cable and various end connectors. I was concerned about some reviews regarding return policy - there is a restocking fee and you pay return shipping. But given the business model - parts available that are 15 years out of manufacture - I think that's a fair policy. The items came as described, shipped within a day with tracking id. These are perfect replacement parts, and service was excellent. Be sure you order the exact part you need.

Marty B

Hello Team, Thank you for your excellent service in every respect in the purchase of the Console noted on the invoice above . This correct part was ordered, and received, after we earlier ordered and received an incorrect part. The online process was simple and user-friendly and the FedEx shipping was carried out without a hitch. The chat feature was seamless, efficient and direct. The RA process for the incorrect part was flawless and occurred with little input from us. The paperwork was simple and direct, and the terms more than reasonable. The credit back to the credit card occurred without a hitch, as far as we can tell. The correct part, Console installed with no problems and is humming along as it should. We have begun powering down, and un-plugging, the NordiTrack after each use to eliminate the grid-problem effects going forward in this surge prone area of Arizona. That might have been a cause of the original failure. Again, thank you for your work. Steve S