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* Images may not be identical to the part. | TESTIMONIALSI also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away. Just a quick note to the manager concerning a most satisfying experience a few moments ago when one of your employees, Marsha assisted me so beautifully. She was professional and caring and took the time to help research my need and assisted me as I placed the order for my parts. She is a true asset to both you her employer and us the customers. |