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Assembly - UPPER STRUT - 310 - SILVER VEIN
* Images may not be identical to the part. | TESTIMONIALSI called last week with a True treadmill that wasn't working. My husband needed this for his cardiac rehab after a heart attack. True does not support it any longer, so I called you. I had the pleasure of speaking to Brittany. She found the overlay for us and you had it in stock! Brittany was very nice and gave me the part information and we ordered the part. Brittany is so kind and so delightful, and I just really appreciated it! I also left you a voicemail a few minutes ago but I wanted to say 'thank you'. I really appreciate you getting back to me so quickly and for following through on our original discussion a few weeks about returning the first belt when the new one arrives. I was worried when I called in on Friday to check on the order status that I had followed the directions incorrectly from our earlier conversation. Customer issues/concerns are bound to come up from time to time but it's how people and companies respond that I believe build customer loyalty. Thank you for handling my concern so promptly and to my satisfaction. I look forward to getting the new running belt and will the return the original right away. |