TESTIMONIALS

My sincerest thanks and appreciation for your patience and kindness in always responding to my inquiries about how to apply the repair cable. After many attempts and switching the roller wheels in a varied design for supporting the traveling cable my son and I FINALLY hit on the right configuration. I am not sure you can sense the gratitude I feel for you having the cable needed and then for being patient with my search for any manual for this machine. Just knowing you were willing to be of any assistance I might need makes me proud to know your company is extremely professional and consumer FRIENDLY. Thanks again to all of you who were my unseen supporters. Sincerely,

John M
Loveland, CO

I was really impressed by your site for the following reasons (and I just placed the order) 1. Simple search process 2. Secure checkout (I was reassured that you were not some fly by night company) 3. The very helpful list of contacts where I could go if I wish to have a professional install the piece I ordered. Number three really stood out for me because the usual answer around here is "sorry can't help you - we only do in-house repair for items we sell." My first reaction is that I would rather shop for new equipment at places that offer services to assist with repairs in the first place rather than at all the fancy shops that won't help with older equipment. Thank-you for offering me the option to either do it myself or get someone else's help.

Gary L
Orlando, FL